Can’t Open a File Someone Sent

You might need compression software like WinZip ( to decompress the file. It's also possible that the file you're trying to open is either the wrong version or requires software that you don't have. Your best bet is to e-mail the sender back and ask what type of file they sent you. Even better, if it's just text, have them include it in the body of the e-mail rather than sending it as an attachment.


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