Can’t Open a File Someone Sent

You might need compression software like WinZip (www.winzip.com) to decompress the file. It's also possible that the file you're trying to open is either the wrong version or requires software that you don't have. Your best bet is to e-mail the sender back and ask what type of file they sent you. Even better, if it's just text, have them include it in the body of the e-mail rather than sending it as an attachment.

  

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